SetuServ Inc. offers it`s customers a platform to collect, aggregate, analyze and synthesize large volumes of customer conversations in order to derive insights that drive value-creating actions. For example, our solution is used by pharmaceutical companies to collect and mine millions of patient comments to derive marketing insights that would help the pharmaceutical companies market their drugs better to patients and physicians. Our solution is deployed with 10+ clients successfully. We are at the intersection of natural language processing (NLP) technologies and private crowdsourcing. This enables us to provide deep insights that NLP technologies alone can`t provide. It also helps us provide scalable solutions that consulting companies or knowledge process outsourcing companies can`t provide.
SetuServ is also a social enterprise, with the social mission is to empower human capital available in abundance in emerging countries with skill improvement and tools. While our training and performance management systems help hone the skills of the talent at the bottom of pyramid, it also helps us deliver high quality human review to our customers.